FAQ
How Do I Send The Cremains?
When you complete your online order, you will receive a detailed confirmation page with instruction on how to pack and where to ship the cremains. Approximately 1 tablespoon of ashes are needed to embed into the glass. As this may be difficult for some folks to open and package, I encourage you to reach out to your friends and family for support and assistance.
By law, cremains must be mailed via USPS Priority Mail Express. If you would like more information click here.
When Will I Receive My Furever Glass?
Please allow for up to 4 weeks time to create and ship your Furever Glass home to you. This time begins upon my receipt of the cremains, not from the time you’ve completed the online request. Each piece is made by hand and takes time to create, personalize and pack with care.
Can I Choose More Than One Color For A Single Piece?
Glass color does not necessarily blend as we would expect paints and pigments to. For that reason, and to provide the most accurate representation of color, only a single color can be chosen for each piece.
Can I Make A Custom Engraving Request?
Without a special request in the comment section of your order form, the engraving on the bottom will read “In Memory Of (your pet’s name)". If you would like to add a year or alternative text, please request it on the engraving form at checkout. I am happy to accommodate you as long as it will fit within the space.
Do You Also Make Glass With Human Remains?
At this time Furever Glass is dedicated to honoring our furry companions only.
Additional Questions?
Please send me and email via the contact page.